J&T Express home

A concept redesign by Criztian. Not affiliated with J&T Express.

Where’s my parcel?

Fake J&T texts are going around. Check the real status here.

Selling online? Get free pickup and COD
For sellers

Free pickup and COD, even if you sell on Facebook.

COD has been open to pickup senders since November 2024.

  1. Get the J&T app and register. Turn on COD.
  2. Pack your order, then book a free pickup.
  3. Our rider picks it up. You track it to your buyer.
#JNTestimonials

Our sellers, in their own words.

Story 1 of 3

  1. We started selling online last 2020 and ever since J&T express is our partner courier nationwide. … Their tracking system provides peace of mind throughout the delivery process.

    Melisa FinOwner, Finest Honey
  2. Beyond just reliable delivery, J&T Express excels in customer service, with dedicated support staff who are readily available to address any inquiries or concerns, ensuring a positive experience for every customer.

    Roger James TorresG-Blessing Digital Solutions Inc.
  3. As a top courier in the Philippines, J&T Express has truly been instrumental in the growth and success of my online business. As an online seller, J&T plays a pivotal role in scaling my operations.

    Rustan MallariCheapsulit

5 more seller testimonials.

See what other sellers say.

Read all testimonials

Brands you know partner with J&T too

  • TikTok
  • Lazada
  • Temu
  • Zalora
  • OPPO
  • realme
  • vivo
  • PLDT
  • Converge
Help

We’ve heard the ‘J&T throws parcels’ stories.

Here’s how to flag a fragile parcel, file a claim and reach us if something goes wrong.

Call (02) 8911-1888

Pack it snugly: a sturdy box, bubble wrap and no empty space inside. Then mark it as fragile when you book the pickup. If it still arrives damaged, file a claim in the J&T app.

Business

Shipping a lot? Talk to our business team.

For sellers who ship every day and companies with bulk orders.

Tell us what you sell, about how many parcels you send a month, and where you ship from.

Redesign by @Criztian(opens portfolio in a new tab)